

"The Odd Fellow Retirement Home is the answer to senior citizens who enjoy being with others. . . . The staff is professional and has a caring and loving attitude. We both know our Mom is being well taken care of and is happy. We couldn't have found a better place for her to live and thrive."
—Valerie Shrives Smith and David Shrives
"My father lived at Odd Fellows for fourteen months. During that time he was treated with respect and caring. . . . What I liked most of all was that the staff was always there with the residents giving them a pat on the back or just a sit down conversation. How wonderful that in our hurried world you give that very important gift of personal attention."
—Sandra Sothern, Robin Anderson, and Gerogeann Godsey
"We want to thank you for all the good things you make possible here at our new home. It's a year next month since we've been here! It was especially great that you made it possible for us to go to 'Oklahoma.' I'd wanted to go to one of the shows and this is special to both of us"
-Bill and Sara Knight
I wanted to let you know how much I appreciated the quality of care I received while a patient at Friendship. Each person seemed interested in my well being. While everyone was great, there were several who stood out above the rest. They were always optimistic and enthusiastic and offered me support when I needed uplifting. They made me feel like I was the most important person in the world. I appreciated the wound care nurses and their hard work in finding the right tools to heal my wound and how they shared in my joy as the wound started healing. I thank everyone for their caring. -Janet Lawler Dear September, I’ve always said this is the best place to live and
you’ve all proven this with your care and love.
Thanks and bless you all. Sally Carlson
Ms. September Young Yours truly, Carl Benson
©2011 Holgate Community – Portland,
OR. All rights reserved.
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Holgate Community
GIANTS Service Philosophy
Compassionate Support, Extraordinary Service
Greet
*
Introduce
*
Ask
*
Notify
*
Thank
*
Sustainability
The GIANTS Program is a simple, yet powerful service philosophy.
Greetings are not just the words we use, but also the acknowledgement we
give residents and guests upon seeing them. From the first greeting by
our friendly staff, you will know that The Holgate Community is a very
special place.
Greet
each resident, family member, and staff with a genuine smile.
Introduce
yourself to those you have not yet made a friend.
Ask
residents, families, and staff how you may help them.
Notify
residents, families, and staff of changes, events, and progress.
Thank
those with whom you have contact for the opportunity to serve.
Sustain
with sincerity the qualities that make GIANTS.