The Holgate Community

Friendship
                                                                                                                                                          
    
Testimonials

 

"The Odd Fellow Retirement Home is the answer to senior citizens who enjoy being with others. . . . The staff is professional and has a caring and loving attitude. We both know our Mom is being well taken care of and is happy. We couldn't have found a better place for her to live and thrive."

—Valerie Shrives Smith and David Shrives

"My father lived at Odd Fellows for fourteen months. During that time he was treated with respect and caring. . . . What I liked most of all was that the staff was always there with the residents giving them a pat on the back or just a sit down conversation. How wonderful that in our hurried world you give that very important gift of personal attention."

 —Sandra Sothern, Robin Anderson, and Gerogeann Godsey

"We want to thank you for all the good things you make possible here at our new home. It's a year next month since we've been here! It was especially great that you made it possible for us to go to 'Oklahoma.' I'd wanted to go to one of the shows and this is special to both of us"

-Bill and Sara Knight

I wanted to let you know how much I appreciated the quality of care I received while a patient at Friendship.  Each person seemed interested in my well being. While everyone was great, there were several who stood out above the rest.  They were always optimistic and enthusiastic and offered me support when I needed uplifting.  They made me feel like I was the most important person in the world. I appreciated the wound care nurses and their hard work in finding the right tools to heal my wound and how they shared in my joy as the wound started healing.  I thank everyone for their caring.

-Janet Lawler

Dear September,

 I want you to know that we really think you have done a great job in meeting our needs since the work started in the kitchen and dining room. Your staff have been wonderful. The cooks, servers, and many others have worked so hard to see that we have everything we need and given us a good variety of good food.

I’ve always said this is the best place to live and you’ve all proven this with your care and love.  Thanks and bless you all.

 Love

Sally Carlson

Ms. September Young,

 A short time back it became necessary for me to spend a few days at your facility for rehabilitation purposes. I would like to compliment you and the people of your facility on the quality of care I received while I was there. The building and all areas were very clean, neat and orderly. The doctors, nurses and aides were so attentive and helpful that there was nothing left to want. While being in the condition I was in is certainly not desirable, if it were necessary, I cannot think of a better place to be than the one you are operating.

Yours truly,

Carl Benson



              

©2011 Holgate Community – Portland, OR.  All rights reserved.

1. HOW DO I ARRANGE ADMISSION TO YOUR SKILLED OR RESIDENTIAL FACILITIES?
For Friendship Health Center, our Skilled Nursing Facility, you are generally admitted from a hospital and the Discharge Planner or Social Worker at the hospital will make the arrangements for your admission. It is a good idea to tour the facility first and then let the hospital planners know that you are interested in coming here.

For the Oddfellows Home, our Residential/Retirement facility, it is best to call the Administrator, Randy Mondello at (503) 872-1104 and arrange for a tour or just drop by the facility and ask to be shown around Ms. Mondello can answer questions regarding availability, payment options, and services. If coming from a hospital, the discharge planner can help make arrangements as well.
2. WHAT SHOULD I LOOK FOR IN A FACILITY WHEN SELECTING A CARE CENTER?
It is always best to vist a facility before making a selection. Any facility should be eager and prepared to give you a tour. Common things to take note of include:

A. General cleanliness of the facility and staff. Take into account the time of day, current activity level, and cleaning/maintenance in progress.

B. Presence of pervasive odors. Is the odor in one location or distinctive throughout. Are attemps being made to eliminate transient odors?

C. Attitude and demeanor of both staff and residents. Do employees as well as residents look happy? Is staff cooperative and helpful? Are residents being talked to and having interaction with the staff?
3. WHAT IS STAFFING LIKE ON ALL THREE SHIFTS?
Holgate Community always staffs at the level needed to provide the best possible care to our residents. In addition to our Licensed Nurse staff that manages medication administration, we have two Wound Care Specialist nurses, three Resident Care Managers, two Social Workers, a Registered Dietician, and a complete Rehab Department of Physical, Occupational, and Speech Therapy. We also have two Activity Specialists that plan and coordinate resident activities both in and out of the facility. At the Oddfellows Home, we have 2 Medication Technicians and two Care Givers on from 6 AM untill 10:30 PM. During the night, we have one Medical Technician and one Caregiver on duty with a LPN or RN on call 24 hours per day. There is also a full time activity specialist employed Monday through Friday.

4. HOW LONG AM I ALLOWED TO STAY IN A SKILLED NURSING FACILITY?

Length of stay in a Skilled Nursing Facility is dependent on the payor source for the individual, the medical or rehab needs of the individual, and the amount of progress made towards indentified goals. MEDICARE will allow up to 100 days of skilled care while HMOs will authorize a various number of days dependent on their individual policies, progress made, and future potential. An appeal process is in place should a resident or family member believe that a denial of further care is unwarranted. Facility Social Workers are available to assist with the appeal process and/or discharge planning for home or a different level of care.