503-231-1411

FAQ

Questions & Suggestions

1. HOW DO I ARRANGE ADMISSION TO YOUR SKILLED OR RESIDENTIAL FACILITIES?

For Friendship Health Center, our Skilled Nursing Facility, you are generally admitted from a hospital and the Discharge Planner or Social Worker at the hospital will make the arrangements for your admission. It is a good idea to tour the facility first and then let the hospital planners know that you are interested in coming here.

For the Odd Fellows Home, our Residential/Retirement facility, it is best to call the Administrator at (503) 872-1104 and arrange for a tour or just drop by the facility and ask to be shown around. We will be able to answer questions regarding availability, payment options, and services. If coming from a hospital, the discharge planner can help make arrangements as well.

2. WHAT SHOULD I LOOK FOR IN A FACILITY WHEN SELECTING A CARE CENTER?

It is always best to vist a facility before making a selection. Any facility should be eager and prepared to give you a tour. Common things to take note of include:

A. General cleanliness of the facility and staff. Take into account the time of day, current activity level, and cleaning/maintenance in progress.

B. Presence of pervasive odors. Is the odor in one location or distinctive throughout. Are attempts being made to eliminate transient odors?

C. Attitude and demeanor of both staff and residents. Do employees as well as residents look happy? Is staff cooperative and helpful? Are residents being talked to and having interaction with the staff?

3. HOW LONG AM I ALLOWED TO STAY IN A SKILLED NURSING FACILITY?

Length of stay in a Skilled Nursing Facility is dependent on the payor source for the individual, the medical or rehab needs of the individual, and the amount of progress made towards indentified goals. MEDICARE will allow up to 100 days of skilled care while HMOs will authorize a various number of days dependent on their individual policies, progress made, and future potential. An appeal process is in place should a resident or family member believe that a denial of further care is unwarranted. Facility Social Workers are available to assist with the appeal process and/or discharge planning for home or a different level of care.